Hexkeeper Terms of Use

These Terms of Use (“Terms”) govern your use of the Hexkeeper app (“Hexkeeper”, “the app”), operated by an independent Australian sole trader (“we”, “us”). By creating an account or using the app, you agree to these Terms. If you don’t agree, please don’t use the app.

1. Using the app

You must be at least 18 and able to form a binding contract. You’re responsible for keeping your login secure and for the activity of anyone you invite into your business. Provide accurate information and keep it up to date.

2. Your business and team

Hexkeeper organises data by “business” (organisation). The person who creates a business is its owner and can invite others and assign roles. If you invite people, you’re responsible for ensuring you’re entitled to share that business’s data with them. Members can access the data of the businesses they belong to, according to their role.

3. Subscriptions and billing

• Hexkeeper offers a free trial, after which continued use requires a paid subscription (currently Solo or Company, billed monthly or annually).
• Subscriptions are sold through the Apple App Store and billed to your Apple ID. Prices are shown in the app in your local currency.
• Subscriptions renew automatically unless cancelled at least 24 hours before the end of the current period. Your Apple ID is charged for renewal within 24 hours before the period ends.
• You can manage or cancel your subscription any time in your Apple ID settings. Cancelling stops future renewals; the current period runs to its end.
• Payments, refunds and renewals are handled by Apple under the Apple Media Services terms; refunds are at Apple’s discretion.
• We may change plans or prices in future. Changes apply to new periods, and we’ll make them clear before they take effect.

4. Acceptable use

Don’t misuse the app: no unlawful use, no attempts to breach security or access data that isn’t yours, no reverse-engineering except as permitted by law, and no use that disrupts the service for others.

5. Your data

You retain ownership of the data you put into Hexkeeper. We handle it as described in our Privacy Policy. You’re responsible for keeping your own records as required by law; the app’s export feature lets you take a copy of your data at any time, and we encourage you to do so.

6. Availability

We aim to keep the app running well but don’t guarantee it will be uninterrupted or error-free. Features may change, and we may occasionally need to suspend the service for maintenance.

7. Disclaimers and limitation of liability

The app is provided “as is” and “as available”, without warranties of any kind to the extent permitted by law. We are not liable for any errors in the figures you prepare or lodge, for any ATO interest, penalties or other consequences of your lodgement, or for indirect or consequential loss. Nothing in these Terms excludes rights you have under the Australian Consumer Law that cannot lawfully be excluded; where liability can be limited, it is limited to resupplying the service or the amount you paid for it in the previous 12 months.

8. Termination

You can stop using the app and delete your account at any time from Settings. We may suspend or terminate access if these Terms are breached. On deletion, your data is handled as described in the Privacy Policy.

9. Governing law

These Terms are governed by the laws of Australia, and you submit to the non-exclusive jurisdiction of its courts.

10. Changes to these Terms

We may update these Terms from time to time. The current version will always be posted at this address with its effective date. Continuing to use the app after a change means you accept the updated Terms.